Privacy Policy

Effective Date: October 1, 2024

New LVL ("we," "us," or "our") is committed to protecting the privacy of our website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.newlvl.org. By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you visit our site, make a donation, register for events, sign up for newsletters, or contact us for more information. This information may include:

Personal Information: Name, email address, phone number, mailing address, and payment information.
Non-Personal Information: Browser type, IP address, device information, and pages viewed on our site.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

Processing donations and providing tax receipts
Responding to inquiries and providing information on our programs and services
Sending newsletters, updates, and promotional materials related to our mission
Improving our website’s functionality and user experience
Analyzing website traffic and trends to enhance our services

3. Disclosure of Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party vendors who assist us in processing donations, maintaining our website, and conducting our operations.
For Legal Purposes: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
With Your Consent: We may share your information in other ways if you explicitly agree to such sharing.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies allow us to provide a more personalized experience, analyze trends, and improve our website. You may modify your browser settings to decline cookies if you prefer.

5. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission or storage method is entirely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Choices and Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Rectify: Request correction of inaccurate or incomplete information.
Opt-Out: Unsubscribe from our newsletters and marketing emails by following the unsubscribe link provided in these communications.
Delete: Request deletion of your personal information where applicable, subject to legal or contractual obligations.

To exercise these rights, please contact us using the information provided below.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect information from children. If you become aware that a child has provided us with personal information, please contact us so we can delete it.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify users of any material changes by updating the "Effective Date" at the top of this policy. Your continued use of our website following any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, or to exercise your rights, please contact us:

New LVL
support@newlvl.org
(619)-540-7481